Order Cancellation

• Before Production: If an order is canceled before production begins, a full refund will be issued.

Returns and Refunds

• Unshipped Items: If an item is already shipped but has not been delivered and the customer requests a return, they will be responsible for the return shipping costs. Once the item is received back, a full refund will be issued.
• Received Items: If an item is received and the customer is dissatisfied (excluding damage or incorrect items), a refund can be requested within 7 days of receipt. The customer will be responsible for return shipping costs.

Damaged or Incorrect Items

If an item arrives damaged or incorrect, please contact us immediately. We will arrange for a replacement or refund, and we will cover the return shipping costs.

Additional Notes

• All refunds will be processed to the original payment method.
• Please allow up to 21 business days for your refund to be processed.

Contact Information

If you have any questions about our return and refund policy, please contact us.